While most of our manufacturers have a return policy of 30 days, It is always a good idea to check out our refund policy page to find out more about specific manufacturers we work with. https://cellarcoolerstore.com/pages/refund-policy
Return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery. So, give us a ring and we start handelling the return!
All return requests must be submitted to firstname.lastname@example.org Refunds will only be issued to the original credit card that you used when placing your order.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date, please let us know and we will refund the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date, we will refund the difference as well.
Our 100% Price Guarantee has some limitations:
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly. You can reach us at email@example.com
If you require white glove delivery service where they unpack it, and place it where you want it. It will require additional charges of $300.00. Please email us at firstname.lastname@example.org if you would like to upgrade to white glove service.
If your order is in stock and we process the charges to your credit card, most items will typically ship within 1-3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at email@example.com.²
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to firstname.lastname@example.org and we assist in resolving the issue immediately.
Unless otherwise stated, all products are warrantied by the respective manufacturer to be free of defects in material or workmanship, under normal use and operation. Defective parts, subject to the inspection of the Manufacturer, will be replaced or repaired during the warranty period on a no charge basis.
Improper operation due to low voltage conditions, inadequate wiring, accidental damage, or improper use, is the responsibility of the Buyer.